About Total Flow Services Ltd
Ten years on the tools.
One promise — do it properly.
We're the plumbing and drainage team Kent homeowners, landlords and businesses call when they want the job done right the first time — and a written guarantee to back it up.
Our story
A Rochester firm built on word-of-mouth.
Total Flow Services Ltd was founded in Rochester by engineers who'd spent years working for the big national outfits — and got tired of watching customers pay over the odds for rushed, half-finished work.
Today we cover Kent, London and the Home Counties with a tight team of Gas Safe, L8 and water-regs certified engineers. We specialise in emergency plumbing, blocked drains, leak detection, CCTV surveys, boilers, water treatment and groundworks — the full plumbing & drainage stack under one roof, so you only deal with one trusted firm.
We work for homeowners, landlords, letting agents, facilities managers and main contractors. Same engineers, same standards, whether it's a burst pipe at 3am or a scheduled survey for a £2m purchase.
Our standards
Quality you can measure.
Guarantees you can hold us to.
Fully certified
Gas Safe registered, L8 Legionella certified, WRAS water-regs compliant and £5m public liability insured.
Written guarantees
Every job comes with a written workmanship guarantee and manufacturer warranties on parts and boilers.
24/7 emergency cover
A qualified engineer answers the phone every hour of every day — including Christmas.
Fixed-price quotes
We diagnose first, then quote in writing. The number you agree is the number you pay.
Manufacturer-approved
Approved installers for Worcester Bosch, Vaillant, Ideal and Baxi — extending standard warranties up to 12 years.
Tidy and respectful
Floors covered, tools packed, rubbish removed. We leave your home cleaner than we found it.
By the numbers
A decade of measurable results.
10+
Years on the tools
4,800+
Jobs completed
60 min
Average emergency response
12 mo
Workmanship guarantee
Need a trusted plumber today?
Free, no-obligation estimate within the hour — across Kent and the South East.