Serving every Kent postcode
Trusted Kent plumbers,
drainage and boiler specialists
from one local team
Total Flow is based in Rochester and works the Medway towns, Maidstone, Tunbridge Wells, Canterbury, Ashford and the Kent coast every single day. Real engineers, fixed prices, 60-minute emergency response across the county.
Local coverage
A Rochester-based team that genuinely knows Kent properties
We don't sub-contract Kent calls out to a third party — every job is run by Total Flow engineers from our Rochester base. That means our vans are usually less than 30 minutes from your front door whether you're in Chatham, Gillingham, Sittingbourne, Faversham, Tonbridge or Sevenoaks, and inside the hour for the wider county.
Kent property stock is genuinely mixed: Edwardian and Victorian terraces through Rochester and Chatham, mid-century semis across Maidstone, sprawling rural cottages around the Weald, Georgian townhouses in Canterbury and Tunbridge Wells, and a heavy weighting of new builds along the M2/M20 corridors. We work on every type, every week, and that pattern recognition shortens diagnosis time and prevents the false starts that less experienced teams make.
Kent also has its own quirks — hard chalk-fed water across most of the county, clay subsoil that moves with the seasons, original lead and steel pipework still in plenty of older homes, and salt-laden air across the coastal belt from Whitstable down to Folkestone. We design every fix with those local conditions in mind.
Services in Kent
Everything one team can do for a Kent property
From a single dripping tap to a full external drain run — the same engineers, the same fixed-price approach, all under one roof.
Leaks, taps, toilets and pipework — diagnosed and fixed on the first visit.
High-pressure jetting and CCTV diagnosis. 60-minute emergency response.
Acoustic, thermal and tracer-gas — pinpointed without lifting floors.
Insurance-grade reports for buyers, landlords and developers — same day.
Gas-Safe installs with up to 12-year manufacturer warranties.
Annual services, landlord certificates and rapid repair.
Softeners, filters and UV — protect every appliance in the property.
L8 / HSG274 assessments for landlords, care homes and commercial sites.
Drain runs, soakaways and mains connections — civils done properly.
Why Kent chooses us
The Kent plumber homeowners actually recommend
We've built our reputation one Kent street at a time. The numbers below reflect repeat work, referrals and follow-on jobs — not paid advertising.
Every postcode from ME1 to TN30 — we've worked the streets, not just the spreadsheet.
Average Medway response is closer to 25 minutes. Wider county inside the hour.
Every Kent job is quoted in writing before work starts. Hourly creep is not in our pricing.
If a repair we made fails inside a year, we come back and put it right at no charge.
What we see in Kent
The plumbing and drainage issues we see across Kent every week
Kent's housing stock and ground conditions create patterns. Knowing those patterns means we walk in already half-diagnosed.
Kent water averages 280–350 ppm. Combi boilers, dishwashers and showers fail 3–5 years early without softening or scale inhibitors. We see scaled-up heat exchangers nearly every day.
The clay subsoil through mid and west Kent expands and contracts seasonally, opening joints in clay drainage. Roots find the gap, and a blocked drain follows. CCTV and no-dig relining usually solves it.
Plenty of Medway and Canterbury homes still have legacy lead supplies and iron rising mains. We replace, certify and re-bond to current standards.
From Whitstable to Folkestone, external pipework, boiler flues and tank fittings corrode faster. We spec stainless and treated copper for exposed runs.
Parts of ME, DA and CT sit close to the river or estuary. Soakaways, sump-pump backups and non-return valves prevent grey-water flooding in basements and ground floors.
Several M2/M20 corridor estates were finished with 15mm runs where 22mm was needed. We re-pipe to restore flow and pressure where developers cut corners.
Our process
The same predictable system on every Kent job
- STEP 01Call or message
Speak to a real engineer — no call centre. We diagnose half the issues over the phone.
- STEP 02Fixed-price quote
Written quote before any work starts. No hourly creep, no surprise add-ons at the end.
- STEP 03Fully-equipped attendance
Vans arrive stocked with the parts needed for 90% of jobs — most issues fixed first visit.
- STEP 04Tested and certified
Pressure-tested, certificates issued where required, photos sent to your phone.
- STEP 0512-month guarantee
Every job covered. If something fails inside the year, we return at no charge.
Kent FAQs
Answers to what Kent homeowners ask us most
Do you cover the whole of Kent?+
Yes — every Kent postcode from ME, CT, TN, DA through to BR. Rochester is our base, so the Medway towns get sub-30 minute response, and the rest of the county is inside an hour for emergencies.
How fast can you reach me in Kent?+
For Medway (Rochester, Chatham, Gillingham, Strood) we target 25–30 minutes day or night. For Maidstone, Sevenoaks, Tunbridge Wells, Ashford and Canterbury we target inside 60 minutes. Coastal Kent and rural Weald addresses can take 60–75 minutes at peak times — we'll always give you an honest ETA on the call.
What does a typical plumbing job cost in Kent?+
Tap or washer replacement starts around £85 + parts. A blocked drain clear with jetting and CCTV verification typically lands £180–£280. Boiler servicing is £95 fixed. Every quote is given in writing before work starts — no Kent customer ever sees an invoice higher than the quote they approved.
Are you available out of hours across Kent?+
Yes, 24/7. We run a genuine night and weekend rota — call the main number any time and you'll reach an engineer, not an answering service. Out-of-hours call-out is a fixed fee, also quoted up front.
Do you work on listed buildings in Kent?+
Regularly. Plenty of homes around Canterbury, Faversham and Tunbridge Wells are listed. We work sympathetically with original fabric — surface-run copper where chases aren't permitted, lead-free solder, original valve positions preserved where possible.
Are you Gas-Safe and water-regulations approved?+
Yes. We are Gas-Safe registered (full ID available on arrival), WRAS-trained for water regulations work, and carry £5m public liability insurance — sent to you on request before any job starts.
Can you handle Kent's hard water properly?+
We deal with it daily. Most of our boiler installs across Kent include a scale-reducer or full softener — it pays back inside 4–5 years through extended appliance life. We'll measure your incoming hardness during the survey and recommend honestly.
Do you give written quotes before starting?+
Always. Every Kent job — whether it's a £90 tap swap or a £6,000 boiler replacement — gets a written, fixed-price quote before any tool comes out of the van. No hourly creep, no end-of-job surprise additions.
Will you tidy up after the work?+
Yes. Dust sheets down, tools cleared, debris bagged and removed at the end. Bathrooms and kitchens are left cleaner than we found them — that's the standard, every job.
Can I get a CCTV survey for a Kent home purchase?+
Same or next day in most of Kent. You get a recorded video, a written report and a clear list of any defects with repair costs — formatted to satisfy mortgage lenders and conveyancers.
Nearby areas we cover
Also serving the wider Kent and the Medway towns
Kent's plumbing, drainage and boiler experts — one call away
Speak to a real engineer now. Fixed prices, fast response, fully guaranteed work across every Kent postcode.
Fully insured · Gas-Safe registered · 12-month workmanship guarantee